§ 1-60. Civil rights; handicapped status; grievance procedure.

(a)

Purpose. In order for the city to assure that all programs it undertakes are established in a manner which assures that all residents of the city have an equal opportunity to participate or utilize such programs regardless of their handicapped status, the following procedure is adopted for the processing of alleged complaints or discrimination on the basis of handicapped status.

(b)

Filing of complaint. Any person who believes that he has been discriminated against because of handicapped status shall have the right to file a written complaint of said discrimination with the city administrator.

(c)

Procedure:

(1)

The city shall, within ten (10) days of the receipt of alleged complaint, cause a meeting to occur with the complainant to determine all details of the incident. The complainant may request that any witnesses to the alleged incident be present to offer collaboration to the complaint.

(2)

The city shall make a written record of all information given at this meeting and shall provide said record to the city council at its next regularly scheduled meeting.

(3)

At its next regular meeting, the city council shall review the record prepared and submitted by the city clerk, and shall make a determination as to the validity of the complaint.

(4)

If it is determined that the complaint is valid, the city council shall make adjustments to the program or service to assure that the discriminatory policy is discontinued.

(Ord. No. 2663, § 1—3, 7-16-84; Ord. No. 3812, § 1, 2-1-99)